Electrolux : EI30MH55GS 30 Over-the-Range Microwave Oven - Stainless Steel
by Electrolux
Our Price: $5,599.00
Availability: Usually ships in 6-10 business days
Buy Used: from $275.00 (click here)
Category: Kitchen
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Product Summary
Manufacturer: ElectroluxBrand: Electrolux
Kitchen and Housewares Reviews of Electrolux : EI30MH55GS 30 Over-the-Range Microwave Oven - Stainless Steel
Customer Review: Avoid Electrolux appliances - lesson learned the hard way
Summary: 1 Stars
We bought electrolux kitchen appliances despite advice that they were "hit or miss". The look and the features are very alluring, and they seemed to be worth the premium pricing. We also held Electrolux in high esteem due to their Swedish origin and strong reputation in the vacuum business. We hoped for a "hit".
We haven't had the trouble with uneven cooking as reported by others, but perhaps that's because it took some time for the new microwave to work AT ALL. Unit as delivered had a loose connection that eventually gave up altogether. The internal fan stopped working. Took a week or two to get service -- just what you want when you're excited about your new kitchen.
Next the mounting screws stripped the captive nut buried deep inside the frame of the unit. Because of incompetent service by the dealer (obviously not Electrolux's fault, but counts in our overall horrible experience with this line of appliances), it took another 3 weeks to get a replacement unit. The part could not be replaced, and Electrolux's impossible-to-work-with service departments contributed significantly to the trouble determining if parts could be ordered or if the unit needed to be fully replaced. Since we have under-cabinet molding, this needs to be removed each time the microwave needs to be serviced. Since we can't trust the mic, we still haven't installed the UCM again - 3 months after our kitchen was otherwise finished.
I have NO confidence in Electrolux appliance quality, and even less (;-) )in their ability to provide parts and proper service for the units under warrantee.
Finally, I would like to comment on the "Signature LED" which Electrolux proudly advertises on the microwave. Please be aware that the LED on their ranges and their dishwashers are a very pleasant blue on a perfectly black background. Very elegant and modern looking. On this microwave, THERE IS A VERY STRONG BLUE BACKLIGHT. It does not match the other appliances AT ALL. Perhaps this is a minor cosmetic issue, but it galls me that Electrolux advertises the Signature LED. Electrolux must have two very distinct signatures! Terrible engineering and their marketing department should be profoundly embarrassed.
Meanwhile I have no recourse, because appealing to Electrolux is a bit like talking to a wall. Either they're overwhelmed because of the volume of calls they get on their poor quality products, or they're idiots, or their interest ends when they have my money safely in their accounts. Nice business model, especially in a down economy. Good luck to them. Problem is, consumers need to get the word out to others who are considering the purchase -- after you pay, it's too late.
Best not to be lured in by the beautiful surfaces and attractive feature lists -- from my experience, these units are bone ugly!
Description of Electrolux : EI30MH55GS 30 Over-the-Range Microwave Oven - Stainless Steel
Electrolux 30" Stainless Steel Over-The-Range Microwave Oven, Model EI30MH55SS Features: Cook-2-Perfection? Technology Evenly distributes microwave cooking energy throughout the oven?s interior, for even cooking without turning. A 13" x 9" pan, with handles, can be evenly heated High-Performance Power With 11 power levels and 1200 watts, our microwaves are capable of handling even the biggest cooking jobs Three-Speed Fan Over-the-range microwave doubles as a hood and is capable of moving up to 300 cu. ft. of air per minute. With our advanced air deflector design it can be mounted over high-performance cooktops with up to 56,000 BTU of total heat output Two-Position Work-Area Light Ideal for illuminating the cooktop; also can serve as a gentle kitchen night-light Extra-Large Capacity Nearly any dish will fit in our roomy 2.1 cu. ft. microwaves 15 Sensor-Cook Options Automatically adjust the amount of time needed to complete the cooking Two-Position Adjustable Metal Rack Allows you to cook more than one dish at the same time Signature Blue LED Display Easy-to-Clean Interior Control Lockout 15 Auto Cook Options Specifications: General Capacity: 2.1 cu. ft. Watts: 1200 Oven Interior: White Interior Light: Conventional Work-Area Light: Two-Position Turntable: Cook-2-Perfection? Virtual Turntable Control Panel Electronic Controls: Electronic IQ-Touch? Display: Blue LED Electronic Clock & Timer Power Levels: 11 Touch Pad Controls: 28 Auto Start Auto Defrost Options: 5 Auto Cook Options: 15 Breakfast: 5 Lunch: 5 Dinner: 5 Sensor Touch Options: 15 Cook: 9 Reheat: 4 Popcorn: 2 Shortcut Options: 3 Soften: 1 Melt: 1 Warm: 1 Add-a-Minute Custom Help Options: 4 Panel Lock Demo Mode Adjustable Sound Level For Timers / Reminders Window Type: Glass Ventilation System Hood Fan Exhaust Duct Type: Convertible Exhaust Fan Speeds: 3 Charcoal Filters (Recirculated Installation): 1 Grease Filters: 2...Built-In Microwave Ovens
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